TY  - THES
U1  - Abschlussarbeit (Master)
A1  - Rogova, Mariia
T1  - The effect of different events of voluntary employee turnover on a productivity level of a B2B customer service team
BT  - What is the effect of different events of voluntary employee  turnover on the productivity level of a B2B customer service team?
KW  - voluntary employee turnover
KW  - Business-To-Business Customer Service Team
KW  - Productivity Level
KW  - Transaction Data Analysis
KW  - Employee Experience
Y2  - 2023
U6  - https://doi.org/10.25924/opus-5160
DO  - https://doi.org/10.25924/opus-5160
SP  - 73
S1  - 73
ER  -