@phdthesis{Maier2020, type = {Master Thesis}, author = {Katharina Maier}, title = {Sustainable distribution}, journal = {Nachhaltige Distribution. Entwicklung eines Modells zur Bewertung der Auswirkungen ausgew{\"a}hlter Distributionskan{\"a}le auf die {\"o}kologische und soziale Nachhaltigkeit am Beispiel der Bankenbranche}, doi = {10.25924/opus-3649}, pages = {VIII, 153}, year = {2020}, abstract = {This master thesis gives an insight into the topic of sustainability in the banking industry and focuses on distribution. In the first part of the thesis, the terms and concepts of sustainability and sustainable distribution are being explained and existing methods for measuring sustainability are presented on the basis of an extensive literature research. Subsequently, the banking industry is introduced, the distribution of financial services is explained, and the specifics of sustainable distribution in the banking industry are elaborated. An empirical study in form of expert interviews was used to show to what extent sustainability currently plays or will play a role in the banking sector. For this purpose, experts from six banks were interviewed. In the final part of the paper, the hypotheses formulated at the beginning of the paper as well as additional questions are examined or answered and a model for evaluating the effects of selected distribution channels on ecological and social sustainability is being presented.}, language = {en} }