@phdthesis{Hefel2020,
  type      = {Master Thesis},
  author    = {Elisa Hefel},
  title     = {Effective leadership behaviours during change management with multicultural teams},
  doi       = {10.25924/opus-3726},
  pages     = {VII, 153},
  year      = {2020},
  abstract  = {This master thesis investigates effective leadership behaviour of multicultural teams during change management. Multicultural teams can be highly effective in dealing with complex change processes and can represent a key player to tackle today’s VUCA-world challenges. Effectiveness of multicultural teams during change depends critically on leadership with a range of specific behaviours. Involvement and support of the employees in a coaching role is key. Leaders need to display behaviours such as continuous development of cultural and emotional intelligence, critical self-reflection, open-mindedness, and readiness to serve as authentic role models. Furthermore, the creation of a sense of unity based on good communication and common sense is essential to build multicultural teams, and to enable them to embrace their differences as opportunity. Trust, transparency and a holistic change process are vital. Effectiveness essentially depends on the following factors: the organization’s culture, the characteristics of the employees and of their leader, and on the external environment. Leaders should take these factors into consideration at all times.},
  language  = {en}
}