@article{Wilms2013,
  author    = {Falko Wilms},
  title     = {Ein Gespr{\"a}ch hat weder Sender noch Empf{\"a}nger. Probleml{\"o}sungsprozesse initiieren},
  series   = {TrainerJournal},
  volume    = {o.Jg.},
  number    = {Nr. 78},
  year      = {2013},
  language  = {de}
}