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Effective leadership behaviours during change management with multicultural teams
- This master thesis investigates effective leadership behaviour of multicultural teams during change management. Multicultural teams can be highly effective in dealing with complex change processes and can represent a key player to tackle today’s VUCA-world challenges. Effectiveness of multicultural teams during change depends critically on leadership with a range of specific behaviours. Involvement and support of the employees in a coaching role is key. Leaders need to display behaviours such as continuous development of cultural and emotional intelligence, critical self-reflection, open-mindedness, and readiness to serve as authentic role models. Furthermore, the creation of a sense of unity based on good communication and common sense is essential to build multicultural teams, and to enable them to embrace their differences as opportunity. Trust, transparency and a holistic change process are vital. Effectiveness essentially depends on the following factors: the organization’s culture, the characteristics of the employees and of their leader, and on the external environment. Leaders should take these factors into consideration at all times.
Author: | Elisa Hefel |
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DOI: | https://doi.org/10.25924/opus-3726 |
Advisor: | Willy Christian Kriz |
Document Type: | Master's Thesis |
Language: | English |
Year of publication: | 2020 |
Publishing Institution: | FH Vorarlberg (Fachhochschule Vorarlberg) |
Granting Institution: | FH Vorarlberg (Fachhochschule Vorarlberg) |
Release Date: | 2020/11/02 |
Tag: | Change management; Leadership behaviour; Multicultural teams |
Number of pages: | VII, 153 |
DDC classes: | 600 Technik, Medizin, angewandte Wissenschaften / 650 Management |
JEL-Classification: | M Business Administration and Business Economics; Marketing; Accounting |
Open Access?: | ja |
Course of Studies: | International Management & Leadership |
Licence (German): | UrhG - The Austrian Copyright Act applies - Es gilt das österr. Urheberrechtsgesetz |