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Effective leadership behaviours during change management with multicultural teams

  • This master thesis investigates effective leadership behaviour of multicultural teams during change management. Multicultural teams can be highly effective in dealing with complex change processes and can represent a key player to tackle today’s VUCA-world challenges. Effectiveness of multicultural teams during change depends critically on leadership with a range of specific behaviours. Involvement and support of the employees in a coaching role is key. Leaders need to display behaviours such as continuous development of cultural and emotional intelligence, critical self-reflection, open-mindedness, and readiness to serve as authentic role models. Furthermore, the creation of a sense of unity based on good communication and common sense is essential to build multicultural teams, and to enable them to embrace their differences as opportunity. Trust, transparency and a holistic change process are vital. Effectiveness essentially depends on the following factors: the organization’s culture, the characteristics of the employees and of their leader, and on the external environment. Leaders should take these factors into consideration at all times.

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Metadaten
Author:Elisa Hefel
DOI:https://doi.org/10.25924/opus-3726
Advisor:Willy Kriz
Document Type:Master's Thesis
Language:English
Year of publication:2020
Publishing Institution:FH Vorarlberg (Fachhochschule Vorarlberg)
Granting Institution:FH Vorarlberg (Fachhochschule Vorarlberg)
Release Date:2020/11/02
Tag:Change management; Leadership behaviour; Multicultural teams
Number og pages:VII, 153
DDC classes:600 Technik, Medizin, angewandte Wissenschaften / 650 Management
JEL-Classification:M Business Administration and Business Economics; Marketing; Accounting
Open Access?:ja
Course of Studies:International Management & Leadership
Licence (German):License LogoUrhG - The Austrian Copyright Act applies - Es gilt das österr. Urheberrechtsgesetz