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Companies worldwide and, therefore, companies from Vorarlberg face a common problem: the lack of skilled workers that led to the so-called “war for talents” in the last decades. This problem encouraged scientists to investigate the importance of many different monetary incentives and non-cash benefits to win this war for talents. This master’s thesis aims to examine if and how companies in Vorarlberg already use non-cash benefits. Furthermore, the most important benefits and their influence on the attractiveness of job advertisements are identified.
For this purpose, interviews with three HR managers from companies in Vorarlberg are carried out. Subsequently, in a quantitative survey, 21 different monetary incentives and non-cash benefits, intangible non-cash benefits, and corporate culture are evaluated by 316 participants. Furthermore, the participants ranked five different job advertisements to conceive results on the research questions.
The results clearly show that non-cash benefits are far more critical for future employees than classical monetary incentives. Although the number of international participants was lower than the number of Austrian and German participants (41 to 81 to 194), it is still obvious that independent of nationality, non-cash benefits can lead to a competitive advantage for companies in Vorarlberg. The interviews show that companies already work with such benefits in their daily business but do not strategically communicate on the topic.
To summarize, it can be concluded that a variety of non-cash benefits should be implemented within a company and also should be mentioned in job advertisements as they can help to attract more applicants not only from Austria but also from abroad and, therefore, help to win the war for talents.
The classification of waste with neural networks is already a topic in some scientific papers. An application in the embedded systems area with current AI processors to accelerate the inference has not yet been discussed. In this master work a prototype is created which classifies waste objects and automatically opens the appropriate container for the object. The area of application is in the public space.
For the classification a dataset with 25,681 images and 11 classes is created to re-train the Convolution Neuronal Networks EfficientNet-B0, MobileNet-v2 and NASNet-mobile. These Convolution Neuronal Networks run on the current Edge \acrshort{ai} processors from Google, Intel and Nvidia and are compared for performance, consumption and accuracy.
The master thesis evaluates the result of these comparisons and shows the advantages and disadvantages of the respective processors and the CNNs. For the prototype, the most suitable combination of hardware and AI architecture is used and exhibited at the university fair KasetFair2020. An opinion survey on the application of the machine is conducted.
The e-commerce market has been growing for years and this trend seems to be continuing. Online stores for clothing are very successful. It seems that hardly any company can afford not to have a digital presence. This goes hand in hand with the fact that the range of products on offer to customers is getting bigger and bigger. But it's not just the range that's getting bigger, it's also the effort customers have to make to find the right product. For this reason, many successful online stores are already relying on AI. In doing so, companies are creating opportunities for customers that an employee could hardly manage. Implemented on the website, AI can check inventory, update it in real time, predict trends and evaluate customer or user data and make suitable recommendations. This is important for the customer because with the huge choice available, for one thing, personalization is increasingly important and being presented with a relevant selection. A central question is whether the recommendations are trustworthy and whether they can be equated with a real salesperson advising the customer. After all, trust is relevant in longterm customer relationships in that it leads to loyalty and satisfaction, which in turn increases the intention to repurchase. The recommendation tools mentioned are also of particular interest for another reason. On the one hand, they help customers to get a relevant selection of the offer and thus to get faster to the desired one. On the other hand, they are relevant for companies not only because of customer satisfaction, but also because of the chance to reduce returns. The large online stores for clothing offer their customers very generous opportunities to return the goods free of charge. In doing so, the companies have responded to customer wishes, because hardly anything is more important to them when it comes to online shopping: free returns. In this way, customers have minimized the risk of having to keep goods that do not fit or please them. This thesis examines whether recommendation tools can help customers to better assess the sizes and properties of clothing, so that they receive more suitable clothing and do not even feel the need to order several sizes of the same item of clothing. It can therefore be assumed that trust in the recommendations of the AI tools reduces uncertainty, which in turn should reduce the intention to return goods. Another assumption to be tested is that of the perceived usefulness of the recommendation tools. As a prerequisite to get an assessment of these assumptions is the usage of the tools. Therefore, a survey was initiated in the DACH region to assess the extent to which usage influences the factors mentioned. It was found by means of a regression analysis that the frequency of online purchases, mediated by perceived usefulness, explains the influence on trust.
Data is the new oil,” said British Mathematician and Tesco marketing mastermind Clive Humbly1. Data has also been described as the backbone of digital retail enterprises2 and the currency of the digital age. Whether these statements live up to be true is debatable, but what is certain is the fact that the internet age has contributed to the avalanche of data witnessed today. In a century dominated by predictive analysis and artificial intelligence, it is no surprise that by the end of the last decade, data companies Apple, Amazon and Microsoft closed as the world´s first trillion-dollar companies, with their revenues dwarfing economies of several countries across the globe.3The recognition of the importance of data in today´s economy bears with it the responsibility to protecting its owners. While this intricate balance has long been the subject of legal analysis the General Data Protection Regulation, 2018, is hailed as the world´s most comprehensive and strict data protection regime currently in force. In addition to protecting the personal data of persons from its member countries, the Regulation also seeks to ensure the same protection accompanies any data transferred out of the European Union to other countries. It is almost 5 years since the Regulation was passed and process of implementation into business operations an important topic of discussion. Of importance to this study are the Modernized Standard Contractual Clauses, a tool of data transfer to countries outside the EU, which replace the three sets of SCCs adopted by the now repealed Data Protection Directive 94/46. These Standard Contractual Clauses came into effect on 27th September 2021, and companies have until 27th September 2022 to rely on the old set of clauses. With this deadline coming up, how far have the clauses been integrated into operations by businesses in Austria and the EU?
In an oversaturated market, companies are required to use innovative and, above all, creative advertising methods to capture their customers’ attention, and thus differentiate themselves from rival businesses. To this end, companies have been increasingly relying on the use of humor, a phenomenon that remains highly subjective and is perceived differently by each individual. This master’s thesis, which was completed as part of the International Marketing and Sales program at the FH Vorarlberg, focuses on this phenomenon of humor as well as its impact on advertising perception. With the aid of three different theories, the term “humor” is defined. Furthermore, this study explains and researches the so-called vampire effect, wherein various factors (in this case humor) draw attention away from the actual advertising message. In addition, this thesis takes a closer look at involvement, as a person’s involvement or interest in a brand or product can influence brand and product recall and recognition. An online survey was conducted to determine whether the vampire effect caused by humor is able to influence brand and product recall. In other words, this concerns whether the viewer can still remember the brand and product afterward or whether the humor employed triggers the vampire effect. Furthermore, this thesis explored whether the vampire effect caused by humor is able to influence brand and product recognition. Recall is the retrieval of information from memory without direct cues, whereas recognition refers to the recognition of information when it is presented again. Furthermore, within this context, it was discovered that brand and product recall varies with low and high involvement viewers of the advertisement. In other words, this means that the strength of the vampire effect caused by humor changes depending on the strength of the viewer’s involvement. During the course of this research, it was further observed that the humor employed significantly affects the perception of the advertising message, thus confirming the existence of the vampire effect. This effect also influences both brand as well as product recall and recognition. In both cases, participants in the survey were less able to remember the product and brand in the humorous advertising. Furthermore, it was proven that people with low involvement in the advertised product group are more heavily affected by the vampire effect. As such, they are more likely to not remember the product or brand after seeing the advertisement.
In recent years, more and more companies have become aware that a brand also has a social dimension, and with the advent of social media platforms, brand communities have experienced a shift from a traditional offline to more of an online presence. Brands of innovative consumer durables have also recognized social media brand communities as a very significant marketing strategy. It is therefore important to understand the influence of these communities on members' purchase intentions.
This master’s thesis has the goal of demonstrating to enterprises what aspects of a social media brand community will influence the purchase intention of its members and what should be considered in order to enhance it. This will ultimately lead to the following research question: How do social media brand communities influence the diffusion process of innovative consumer durables in the DACH region?
To answer this, a quantitative study has been conducted that has targeted people who are participating in a social media brand community of innovative consumer durables in the DACH region. This involved testing various criteria of a social media brand community and their impact on the diffusion process (purchase intention).
The findings of the study revealed that increased positive electronic word-of-mouth leads to enhanced purchase intention of members. Furthermore, the research has shown that higher identification with a social media brand community, greater engagement, increased entertainment value, faster corporate responsiveness, and reduced occurrence of social spam, do not have a positive effect on the diffusion process of innovative consumer durables.
The presented master thesis of the study subject International Management and Leadership at the University of Applied Science Vorarlberg in Dornbirn handles the potential future influence of the EU Corporate Sustainability Due diligence on SMEs. First this thesis introduces the most important regulations that might come into place with this Due Diligence Act and gives a theoretical input when and how it will come into place, and also who it will affect directly and who will be affected indirectly. The empirical data resulted of several qualitative expert interviews and a following quantitative research. The expert interviews are split in two different groups, first the topic experts from institutions like chamber of commerce or chamber of labour and second experts from highly successful Austrian companies which are already handling the topic and the future challenges. Expected outcome of the qualitative interviews was a better view on the actual situation especially the impact on small and medium enterprises. On the basis of this results the quantitative survey was produced. In the quantitative survey the goal was to see, how much entrepreneurs and companies in the small and medium sector already are aware of the upcoming legal challenges throughout the supply chain. With all this collected data the practical outcome of this thesis is the Checklist, which helps entrepreneurs to find out if and how much they will be affected by the Act. And finally, the most important part is the Guideline, which introduces first risk assessment tools, that will help companies to prepare for future legislation and bring undoubtedly a certain advantage for the upcoming challenges.
Influencer Marketing has been discussed by various marketing experts for years and is already a fixed component of the marketing strategy in many companies. These are mainly companies from the B2C sector. Recently, more and more companies are asking themselves about possible areas of application within the B2B structure. This phenomenon is influenced by the increase in digitalization and the ever-higher hurdles in reaching target groups using traditional marketing tools.
The topic of this master’s thesis was the result of professional and personal development. Various modules attended during the study inspired a deeper interest in the subject. Furthermore, the topic was always a point of discussion in the professional environment, resulting in the realisation that there is currently very little knowledge in B2B companies regarding Influencer Marketing.
The aim of the research was to discover how to systematically find end users for the use of Influencer Marketing in B2B companies in the tool and hardware industry. Furthermore, the success factors for a long-term cooperation between influencers and companies from this industry will be identified and presented.
Research questions were created in order to realise the above-mentioned objectives. Therefore, the primary research question and three sub-research questions were created for both the theoretical and empirical part of the work. To answer these questions, eight experts from B2B companies in the tool and hardware industry were interviewed. The evaluation was based on the qualitative content analysis according to Mayring.
From the research results, a possible selection procedure could be identified, which would enable companies to systematically select influencers for marketing purposes. Furthermore, success criteria for a long-term cooperation between influencers and companies were also identified.
The present research had compared how Uppsala and Bartlett & Ghoshal (B&G) models explain the internationalization process of the Brazilian pulp producer Fibria.
The Uppsala model describes the developments of capabilities that enable the firm to move towards higher commitments abroad. Despite its sine-qua-non dependence on foreign markets, it is unlikely that Fibria will internationalize its production to another country, given the country-specific advantages that the company has in Brazil. Nevertheless, Fibria set its structure abroad even when the direct exports would suffice to reach the markets without any foreign direct investment.
B&G deals with the aspects of the organizational structure and described the Transnational type as the evolution of the international firm. In their typology, Fibria was a Global and Ethnocentric type, but interestingly, elements of Transnational and Geocentric models were also observed in the company.
Both theories overlap or complement each other in many aspects. However, they could not explain the peculiarities of the internationalization of Fibria. One reason is the lack of country-related elements in these models.
Eventually, comparisons between theories such as those presented enable decision-makers to align the corporate strategy using suitable models, bearing in mind the limitations that each method entails.