Open Access

Bettina Koch

• This master thesis investigates drivers and barriers of innovation workshops for an intercultural participant group. Actively dealing with innovation management is considered vital for companies which are acting on competing markets. An innovation workshop is a useful tool in order to foster innovation ability, develop innovative ideas and drive innovation forward. Intercultural participant groups are not only a common challenge in today's business world but also entail several benefits as they incorporate diverse knowledge bases and perspectives and hence contribute to the ideation and innovation process. Within the master thesis a broad variety of barriers and drivers are evaluated. Main barriers of innovation workshops for an intercultural participant group are high conflict potential, miscommunication, language barriers, a lack of management support, no agreement on workshop objectives as well as poor workshop preparation, organization and facilitation. Main drivers of innovation workshops for an intercultural participant group are a heterogeneous group composition, intercultural competence of the facilitator, the opening up of mindset silos, an intensive workshop preparation and empathetic facilitation. These drivers and barriers build the basis for the determination of success factors and recommendations for action for organizers and facilitators of an innovation workshop for an intercultural participant group. In the further course of the paper an exemplary workshop design will be presented as a guideline and framework for managerial practice