330 Wirtschaft
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The e-commerce market has been growing for years and this trend seems to be continuing. Online stores for clothing are very successful. It seems that hardly any company can afford not to have a digital presence. This goes hand in hand with the fact that the range of products on offer to customers is getting bigger and bigger. But it's not just the range that's getting bigger, it's also the effort customers have to make to find the right product. For this reason, many successful online stores are already relying on AI. In doing so, companies are creating opportunities for customers that an employee could hardly manage. Implemented on the website, AI can check inventory, update it in real time, predict trends and evaluate customer or user data and make suitable recommendations. This is important for the customer because with the huge choice available, for one thing, personalization is increasingly important and being presented with a relevant selection. A central question is whether the recommendations are trustworthy and whether they can be equated with a real salesperson advising the customer. After all, trust is relevant in longterm customer relationships in that it leads to loyalty and satisfaction, which in turn increases the intention to repurchase. The recommendation tools mentioned are also of particular interest for another reason. On the one hand, they help customers to get a relevant selection of the offer and thus to get faster to the desired one. On the other hand, they are relevant for companies not only because of customer satisfaction, but also because of the chance to reduce returns. The large online stores for clothing offer their customers very generous opportunities to return the goods free of charge. In doing so, the companies have responded to customer wishes, because hardly anything is more important to them when it comes to online shopping: free returns. In this way, customers have minimized the risk of having to keep goods that do not fit or please them. This thesis examines whether recommendation tools can help customers to better assess the sizes and properties of clothing, so that they receive more suitable clothing and do not even feel the need to order several sizes of the same item of clothing. It can therefore be assumed that trust in the recommendations of the AI tools reduces uncertainty, which in turn should reduce the intention to return goods. Another assumption to be tested is that of the perceived usefulness of the recommendation tools. As a prerequisite to get an assessment of these assumptions is the usage of the tools. Therefore, a survey was initiated in the DACH region to assess the extent to which usage influences the factors mentioned. It was found by means of a regression analysis that the frequency of online purchases, mediated by perceived usefulness, explains the influence on trust.
Die Nutzung des Controllings als zentrales Instrument zur Unternehmenssteuerung in der landwirtschaftlichen Branche in Österreich zeigt eine uneinheitliche Ausprägung. Während größere Betriebe das Controlling zur effektiven Steuerung einsetzen und dabei die Planung, Umsetzung und Anpassung betonen, vernachlässigen kleinere und mittlere Betriebe häufig die Nutzung von Controlling oder generellen Aufzeichnungen. Die Verwendung von Werkzeugen und Führungsinstrumenten variiert entsprechend den spezifischen Bedürfnissen und Rahmenbedingungen der Betriebe. Im Ackerbau spielt die langfristige Planung eine zentrale Rolle, während Gemüseanbaubetriebe Instrumente wie Liquiditätsplanung und Marktbeobachtung einsetzen. Tierhaltungsbetriebe führen interne Kalkulationen und Kostenabschätzungen durch. Auch die Planungsebenen und die Auswahl finanzieller Leistungskennzahlen unterscheiden sich in den landwirtschaftlichen Betrieben. Die Messung der wirtschaftlichen Ergebnisse erfolgt mittels verschiedener Methoden wie Gewinn- und Verlustrechnung, doppelter Buchhaltung und Einnahmen-Ausgaben-Rechnung. Externe Faktoren wie Wetterbedingungen, Marktpreise und politische Veränderungen beeinflussen die Geschäftstätigkeit landwirtschaftlicher Unternehmen. Es bestehen sowohl verschiedene Herausforderungen für die zukünftige Unternehmensführung als auch Chancen in den Bereichen Effizienzsteigerung, Smart Farming, Direktvermarktung und Anpassung an den Klimawandel und regionale Märkte. Landwirte zeigen eine Bereitschaft zur Innovation und Offenheit für neue Lösungsansätze.
The implementation of direct-to-consumer (D2C) business models has become more important for companies trying to develop a competitive edge and improve consumer engagement in today's rapidly expanding e-commerce market. This master's thesis investigates the important success elements and problems of deploying D2C models in the e-commerce business. The research question focuses on identifying the factors that contribute to the successful transition to D2C models and the obstacles businesses encounter along the way. Through qualitative research using the Eisenhardt method and in-depth case studies with industry experts, this study provides valuable insights into key success factors for direct-to-consumer (D2C) business models in e-commerce.The findings highlight that businesses that effectively implement D2C models utilize key success factors such as a clear value proposition, customer engagement and relationship build- ing, seamless online experiences, targeted marketing and digital advertising, brand identity and storytelling, and flexibility and adaptability. However, they also face challenges related to operational adjustments, marketing and branding investments, competition, and market saturation. Based on these research outcomes, this thesis provides recommendations for businesses seeking to switch to or implement D2C models in e-commerce. These recommendations emphasize embracing a customer-centric mindset, developing digital capabilities, foster- ing strong leadership commitment, leveraging data and analytics, establishing direct customer relationships, optimizing operational processes, building brand trust and credibility, and allocating resources wisely. This master's thesis provides a comprehensive analysis of the key success factors and challenges associated with the transition to or implementation of D2C business models in the e-commerce industry. It provides advice to help companies successfully transition to D2C models.
New Work 2025–2030
(2023)
Unternehmen stehen vor der Herausforderung, durch passende Arbeitsbedingungen die bestehenden Mitarbeitenden zu binden und neue Talente zu finden. Eine mögliche Lösung für diese Herausforderungen kann ‚New Work‘ sein. Es ist notwendig zu verstehen, was New Work für die Region Vorarlberg bedeutet und was bei der Konzeption von neuen Arbeitsbe-dingungen zu berücksichtigen ist. Das Ziel der vorliegenden Arbeit ist es, eine Antwort auf die Frage zu finden, was New Work für die Region Vorarlberg in den Jahren 2025–2030 bedeutet und eine entsprechende Standortbestimmung durchzuführen. Dazu wird die folgende Forschungsfrage vertieft untersucht: ‚Was bedeutet New Work für die Region Vorarlberg in den Jahren 2025–2030?‘ Die Vertiefung dieser Fragestellung erfolgt über weitere Unterfragen. Um Antworten auf die Forschungsfrage zu erhalten, wurde ein Mixed-Methods-Ansatz gewählt. Für eine Standortbestimmung zum Thema ‚New Work‘ in Vorarlberg wurden im ersten Schritt Befragungen zweier Fokusgruppen, als qualitativer Teil der Forschung, durchgeführt. Die Ergebnisse dieser Befragung wurden ausgewertet. Aus den Ergebnissen und dem theoretischen Input wurden Hypothesen sowie ein Fragebogen zur quantitativen Untersuchung erstellt. Die qualitative Forschung ist die Grundlage für die anschließende quantitative Untersuchung. Durch diese Vorgehensweise sind sowohl eine Vertiefung und eine Ergänzung der qualitativen als auch der quantitativen Daten möglich. Die Ergebnisse zeigen, dass New Work ein generationenübergreifendes Thema ist. Es gibt keine nennenswerten Unterschiede zwischen den Generationen. Jedoch gibt es Unterschiede zwischen jüngeren und älteren Personen bezüglich der unterschiedlichen New-Work-Methoden. Die Antworten zeigen auf, dass es vor allem zwischen Frauen und Männern Unterschiede in den Vorstellungen der Arbeitsbedingungen gibt. Frauen legen vor allem Wert auf Flexibilität, psychologisches Empowerment und motivationale Faktoren. Weiterführende Forschung im Bereich ‚New Work‘ könnte sich mit den Unterschieden zwischen Frauen und Männern befassen und was die passenden Rahmenbedingungen sind, um die Leistung und Motivation dieser beiden Personengruppen zu steigern.
This study aims to address the research gap surrounding the role of leadership in the formation of high-performance teams within startup companies. While there is existing research on high-performing teams, limited attention has been given to leadership in this environment. To bridge this gap, the study combines a literature review and qualitative analysis through semi-structured interviews with diverse stakeholders in startups, with the goal of providing practical guidance for startup executives based on the research findings. The study uncovers key aspects of leadership in high-performance teams, emphasizing the importance of skills such as motivation and support for team members, fostering psychological safety and trust, and effectively managing uncertainty. In addition to resource constraints and high expectations, the study sheds light on the challenges faced by leaders in startup and high-performance team environments, particularly the blurring of traditional leadership roles as team members seek autonomy and decision-making authority. These findings present opportunities for future research to explore this progressive leadership style. Overall, this study contributes to our understanding of leadership dynamics within high-performance teams operating in the context of startups. It offers valuable insights that can help startup executives navigate the complexities of leadership and foster the development of successful and high-performing teams.
Die vorliegende Masterarbeit befasst sich mit dem Verhalten von Mitarbeitenden in psychologisch sicheren und unsicheren Situationen. Hierfür wird das Konstrukt der psychologischen Sicherheit mit der Theorie der Ressourcenerhaltung verbunden. Dies wird als ein möglicher Ansatz gesehen, um zu erklären, wie psychologische Sicherheit entstehen kann. Es wird ermittelt, welche Ressourcen, als Prädiktoren von psychologischer Sicherheit relevant sind und zu welchen verhaltensbezogenen Konsequenzen psychologisch sichere und unsichere Situationen führen. Um die hierfür benötigten Daten zu erheben, wurde eine qualitative Studie in Form von neun teilstandardisierten Interviews, nach der Critical Incident Methode, durchgeführt. Die Ergebnisse zeigen auf, dass mit dieser Methode relevante Ressourcen der psychologischen Sicherheit ermittelt und verhaltensbezogene Konsequenzen, erfasst werden. Somit eignet sich die methodische Herangehensweise der vorliegenden Arbeit zur Anwendung in Unternehmen. Auf diese Weise können Unternehmen ermitteln, welche relevante Ressourcen für ihre Mitarbeitenden, die zur psychologischen Sicherheit führen, bereits vorhanden sind und welche gefördert werden müssen.
Projekte zeichnen sich aus durch ihre Einmaligkeit und Offenheit. Unternehmen sind bestrebt ihre Projekte zum positiven Abschluss zu bringen. In dieser Ausarbeitung wird die Rolle der Verhaltensökonomie im Projektmanagement beleuchtet. Dabei wird der Fokus auf die Projektplanung und insbesondere auf die Aufwandsschätzung gelegt. Der theoretische Rahmen bildet ein solides Verständnis von Verhaltensökonomie und Projektmanagement. Mittels systematischer Literaturrecherche für den Zeitraum von 2017 bis 2023 werden die gängigsten kognitiven Verzerrungen ergründet, die in Projekten, insbesondere bei Aufwandsschätzungen häufig auftreten. Die häufigste kognitive Verzerrung ist der Optimism Bias, gefolgt vom Escalation of Commitment, Strategic Misrepresentation bis hin zur Planning Fallacy und dem Endownment Effect. Das Ergebnis dieser Ausarbeitung zeigt, dass kognitive Verzerrungen den Projekterfolg maßgeblich beeinflussen können.
The term start-up has become indispensable when new ideas are to be turned into business ventures. The number of start-ups is continuously increasing, but at the same time, many new start-ups are marked by failure. The successful path from start-up to a stable business model is to be explored in more detail in this thesis. The focus here is on the various success factors and how decisive they are.
At present, start-ups are mainly focusing on the area of digitalisation, not only triggered by the Covid19 pandemic but also by the high demand for digital products and services. In the past, start-ups founded in Silicon Valley/USA have been incredibly successful. Nevertheless, currently many other countries offer decisive advantages for start-ups and are therefore more attractive than the Silicon Valley. In Europe, Spain stands out with a rapidly growing start-up scene, primarily in the metropolises of Madrid and Barcelona.
This Master's thesis aims to empirically investigate the interrelationships of the necessary success factors in the start-up scene for the country of Spain. The focus of the study here is on the digitalisation industry. Qualitative content analysis is used for closer examination and is carried out through expert interviews. Qualitative research allows a much deeper insight into the interviewees' personal experiences and examines non-measurable factors. The subsequent evaluation is intended to present correlations and provide new insights. In summary, a list of recommendations is generated to provide future founders with suitable suggestions and advice right from the start.
This thesis aims to determine how banks can prepare for fulfilling and implementing the IFRS S1 requirements, which have been published by the International Sustainability Standard Board. It also examines the extent to which banks in Liechtenstein and Switzerland have already implemented the existing regulatory requirements in the area of sustainability transparency and integrated them into their financial reporting. The focus is to determine whether, and to what extent, these requirements enable banks to disclose relevant information on sustainability aspects in their financial reports. In order to answer the research question appropriately, a qualitative research method according to Mayring was used, which included conducting expert interviews. In this context, it is important to analyze the possibilities of IFRS S1 concerning the identification, assessment, and disclosure of sustainability risks and opportunities. The thesis also analyzes the impact of the regulatory requirements on banks, including the challenges of implementing IFRS S1 and the potential benefits and opportunities for banks of complying with the sustainability transparency requirements. The results are intended to develop a better understanding of how the regulatory requirements for sustainability transparency can be effectively used by banks to improve the quality and comparability of sustainability-related financial information under IFRS S1.
Digitalisation poses great challenges for regional tourism management. However, many organisations are currently undergoing a transformation from a marketing to a destination management organisation (DMO), which is why only a few have managed to adopt new digital approaches and to assert themselves as DMOs within the destination and against ever growing global platforms.
The presented master thesis therefore deals with this issue and aims to pave the way for DMOs to develop and use digital business models themselves.
The objective of the thesis is to develop a systematic process for the development of own DMO business models and to evaluate whether the establishment of a multi-sided platform as the recipe for the success of global platform providers is also suitable for DMOs. For this purpose, an extensive literature research was conducted and semi-structured expert interviews were evaluated. In addition, the Anchor Point Canvas was developed as a supporting framework for the modelling of business models for companies with historically grown structures and constraints.